I recently wrote a post telling of my early Father's Day gift. My son in law got excited about a project and no little issue like it's not Father's Day would stop him.
Well, the stopping issues started with me. My computer skills are not great. So here it comes. Ancestry sends an email. The email asks you for your information to sign into the program. My first problem was that it would not accept my postal code. It insisted on a zip code. We are used to those problems. So phone for help. It turned out that the helper and help requester were both at about the same level of expertise. She asked me to do all kinds of things that even I knew had nothing to do with the problem.
The problem was that I was looking at an email that she knew nothing about. She would ask if I could see something? Well, no I wasn't on that page. She apparently was not aware that ancestry sends out an email first.
Finally she was able to look at my account and tell me that I was in business as she could see everything in my account. But I say how do I get into the program? With that she left me as she had been with me for an hour. So I thought things over and said ah ha I know what to do. I did know what to do but my pass word had been mangled. There was no way I could reset my pass word from their system. One more call. I got the nicest guy in the whole telemarketing world. I did complement him highly.
So off I went to look at ancestry.
My maternal grandfather was a rather dour little Englishman. I never heard him talk about relatives . So very quickly I found him with his three sisters and his parents. So the first thing I found in minutes was my great grandfather on my mother's side.
My Grandpa is on the left. It's the only photo I can find of him.
My biggest disappointment? I couldn't find myself! Isn't that vain?
Maybe the next program I get, I will be able to register without a problem.