Most readers know that I am an obsessed do it your selfer. I'm beyond help! Don't say anything! You wouldn't want to see more blue air.
Well, it's still about the new Brother printer I bought. As you remember it was a challenge to set the printer up as wireless. I thought It was cool that I discovered the printer was connected to WiFi when after three frustrating tries with brother I thought everything failed. The printer worked. Of course , it's a no brainer that the copier worked. The scanner sort of worked.
So two weeks of trying to figure out the scanner. I tried a few things and whoops, I lost the Internet connection. Oh I thought, there should be something to reverse what I did and get back on Wi fi. No way.
So I phoned the Internet provider. No help there. I phoned the Geek Squad ...too busy. I checked manuals. I checked help sites. No help. I phone Brother's 1 800 but they were closed Saturday.
Now the first time trying to connect by wireless, it was chat and there was a printout. I went back to the printout as a last resort to try it again. The process I went through on chat was frustrating .. Slowly, I went through the steps. After the ninth step, the green Wi Fi light came on. Ah success. There was supposed to be a test page. Press print.
Out came the print test page.
Now I realized how poor the Brother people were in their help. They kept asking if I saw a test page after step nine. Every time! No! I looked all over the printer. I looked all over the PC. What the Brother people neglected to give me was the last and most important step...PRINT.
Now to get back to the scanner. After I'd been through the wireless setup, I had a better idea of what was going on. I tried the option and presto it scanned.
I had looked at manuals for directions to print and none of those instructions were close to correct.
Needless to say I'm not impressed with Brother's help. Too many unavailable sites. Too many printers in one manual. Too many incomplete instructions,
But I fixed the beggars. I got my printer to work.
Alright , it's another computer story!
It seems to me to be outrageous that when you buy a computer, they are ready to set it up for you for a big price. In my case they offered to set things up for $200.00.Now my computer only cost $600.00. We hear all kinds of stories about setting up new computers. Some of them are scary and some say, "No problem . Computers are easy to set up." To my thinking , it should be easy to set up a computer.
Well, here goes. I waited a few days to build up my courage. I read the rather small manual...76 pages. My camera manual is 234 pages.
I started . Things went well and smoothly.
I got to the part where I installed apps. The apps showed up on the screen. I thought there was more so I looked for something to click on to move forward. Nothing! Well then back up! Nothing.
I was stuck with a blue screen with 4 window like squares with light streaming through.
Finally, I shut down the computer. Next morning? It's still there. Well a quick call to Asus should fix this. Two calls to Asus talking to Asus dummies and then the third call he offered to set things up to reset the computer.
Okay , I go through the same thing. Well, I slept on this overnight. It finally hit me that the funny blue screen was my home page. I was finished setting up my computer! The actual time to do this was about 20 minutes. I'm sure a guy from the store would take about two minutes. They would also teach me a few things which I would have to learn on my own.
So that was a rather embarrassing error but I admit it.
Next , I had some challenges with my pass words. All my pass words have a similar key stroke. In Canada our keyboards must have French. Somehow or other that stroke would type the French. I discovered that by looking at my password when I typed it in.
So I had a few errors but I got my computer set up and didn't have to pay the rats $200.00
You know that from previous posts I try to do things myself and it's a challenge but gives satisfaction when it's done.
