I only recently got a little flip phone. I haven't mastered it's use yet. I fumble my way around the menu. Well, to be truthful I knew there was a menu but I was looking for something to click on. I couldn't find anything. I looked in the manual. That was no help.
So I wouldn't have had to look in the manual except there was a nasty problem. Today in Canada they tested the national alert system. So at 1:55 our phone were supposed to ring. It sounds like a simple enough plan. However my flip phone didn't get the message. It kept on ringing every 2 minutes. It didn't know how to shut up. So you want to find something quickly to shut off the annoying rings.
I learned lot about my flip phone this afternoon but I didn't get it to stop giving the alert.
So I began looking for some help. Telus has a hot line for help. I contacted them with my problem. I waited. No answer. I discovered their answer hidden under another screen. We started a conversation and then I lost them.
So I had emailed my daughter, my son and my daughter in law. My daughter in law answered first,. She told me exactly what to do and that solved the problem immediately. I just had to power off and the phone would reboot and the ringing was gone.
So this evening I am happy again.