THAT PRINTER !

      When I got a new computer a few years ago I soon found out that I had problems hooking up my old  printer. I liked my old printer because all it did was print and did a good job of it. With the new computer there was no way to make a connection. The wires from the old printer just would not connect to the new computer. I tried looking for adapters and then I found out that the old printer  was not on the new computer's mind.

     So I bought a nice printer. No color though. Stay with black. However, there were still about 50 different directions on the thing. Not very many of them made sense to me. There were no instructions with the printer and to set it up I had to spend a few hours with Mr Brother. I did get it connected . At first they tried giving me oral directions but I found them difficult to follow. They emailed the steps and I could follow them

    The printer also had a scanner. Since I've had the printer I've only used the scanner a few times. Again there were no directions. So I just tried the buttons until it scanned. The next time I came to scan I went through the same experimental procedure.

    Yesterday I needed the scanner and had to send the scan by email. 

    This time I decided to write instructions. It was a challenge. It took me an hour to write the instructions. Then to test things I had the Micro Manger go through the instructions so there was some editing. 

    So now I'm a whiz at scanning. Maybe some day I will learn to print both sides? 

MORE BLUE AIR

    Most readers know that I am an obsessed do it your selfer. I'm beyond help! Don't say anything! You wouldn't want to see more blue air.

    Well, it's still about the new Brother printer I bought. As you remember it was a challenge to set the printer up as wireless. I thought It was cool that I discovered the printer was connected to WiFi when after three frustrating tries with brother I thought everything failed. The printer worked. Of course , it's a no brainer that the copier worked. The scanner sort of worked.

     So two weeks of trying to figure out the scanner. I tried a few things and whoops, I lost the Internet connection. Oh I thought, there should be something to reverse what I did and get back on Wi fi. No way.

     So I phoned the Internet provider. No help there. I phoned the Geek Squad ...too busy. I checked manuals. I checked help sites. No help. I phone Brother's 1 800 but they were closed Saturday.

     Now the first time trying to connect by wireless, it was chat and there was a printout. I went back to the printout as a last resort to try it again. The process I went through on chat was frustrating .. Slowly, I went through the steps. After the ninth step, the green Wi Fi light came on. Ah success. There was supposed to be a test page. Press print.

Out came the print test page.

     Now I realized how poor the Brother people were in their help. They kept asking if I saw a test page after step nine. Every time!  No! I looked all over the printer. I looked all over the PC. What the Brother people neglected to give me was the last and most important step...PRINT. 

     Now to get back to the scanner. After I'd been through the wireless setup, I had a better idea of what was going on. I tried the option and presto it scanned. 
I had looked at manuals for directions to print and none of those instructions were close to correct.

    Needless to say I'm not impressed with Brother's help. Too many unavailable sites. Too many printers in one manual.  Too many incomplete instructions,

    But I fixed the beggars. I got my printer to work.

.THE AIR WAS BLUE

     Everyone knows I am the bumbling handyman. I do everything...plumbing, electricity, carpentry, mechanics and now a few computer do it your self projects.

    You know that I recently got a new computer and set it up by myself instead of paying Staples $99.00. I only had one snafu and that was easily solved. I got all the stuff off the old computer. I found all my pictures.

    Now my printer was just too old to use with windows 10. I finally bought a printer last week. I asked how difficult it would be to set up compared to the computer . They thought about the same difficulty. Okay . I'll go for it.

   Well the second thing you do is put the cartridge in. So look at the picture and  try to find a door to open. I found one thing that looked like a door. It wouldn't open very far and there was no way a cartridge would go in. I phoned the store...three times . Not much help. Pictures didn't help as they used different printer photos than mine. I tried everything. Finally, I thought about what one of the kids said that he thought the door was on the front. I ran into some tape. In stripping the tape off something moved and ah ha there was the door. So in the printer cartridge went. 

    Next hook my printer to wi fi. Well there was a handy dandy disk. The disk didn't take me very far and all it would say is that it couldn't find my machine.

   Okay phone Shaw, the Internet provider. They sent me to a Brother's support site with live chat. 

    Alright. The first guy I spend an hour with. Things went  round and round but my printer didn't get hooked to wi fi. I try another Brother's chat person. same frustrating run around and they give up on me. Third Brother's person. Round and round but it didn't end up in the place they said I should get to. So they said we'll arrange a call back.

    I got thinking that I should try the printer. I did and great balls of fire it printed. I tried my ipad and it printed from my ipad.

   Now this is when the smoke came out of my ears. I spent so much frustrating time and all the time it was done. Was I some upset. Words flew.  Not very nice ones.

   Why can't directions be made in a simple logical pattern. 

   So this project was just a little more than I bargained for. But I have a good printer!

    I'm still comin' down.